CAREERS HELPING PEOPLE AND PROPERTY RECOVER

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Abbotts Fire and Flood is Colorado’s #1 Disaster Restoration business and we maintain this high mark through our great people. An ‘equal opportunity employer’ we are committed to drug-free workplace and tobacco free work environment.

If you would like a career opportunity to learn from the best, to be trained with valuable business and life skills, and who find happiness in serving others and restoring order where there was chaos, we would like to meet you. Come and join “Colorado’s” best and largest disaster restoration team!

This position requires candidates to scope residential and commercial fire, mold and water losses throughout the Denver metro area, and estimate damages using Xactimate / Sketch.

We are seeking a dynamic individual who can market, write, and sell new jobs! Positive and effective communication skills is a must as successful candidates will be dealing directly with insurance adjusters, both independent and those affiliated with insurance companies. Candidates must be able to estimate projects of any size, commercial or residential and have a minimum of 3 years experience in the restoration industry. The perfect candidate will be able to present and communicate well to all parties. The position offers a competitive base salary (commensurate with experience), plus commissions.

The Estimator reports to the General Manager and works with the production team to sell, estimate, and produce assigned projects. The Estimator’s primary responsibilities are sales, customer communication as well as financial and administrative obligations.

The mission of the Estimator is to generate sales and estimate work; develop and manage project budgets to achieve profitability targets; manage billing and cash positions while producing a quality product and satisfying the needs of clients and customers.

POSITION DESCRIPTION

Sales Management

*Obtain Work Authorization for new jobs
*Maintain customer relationship from cradle to grave
*Establish payment terms with customers and clients
*Estimate work/develop scope, including supplements and change orders, to meet company revenue and profitability targets
*Manage assigned relationships (i.e. adjusters) to convert into real relationships to generate new business
*Work job files backwards to create new relationships to generate new business
*Assist Business Development as needed to generate new business

Production

*Establish and manage expectations throughout job to ensure customer satisfaction
*Establish and drive project schedules
*Kick-off new jobs and drive production according to project schedule and budget
*Obtain and manage in-house labor and subcontractors to ensure project milestones are met
*Ensure jobs are produced on-time and within budget
*Monitor and inspect projects to ensure quality and customer satisfaction goals are met
*Conduct final walkthroughs
*Coordinate invoicing & expense reports
*Work with A/R Manager to assist with timely collections

Recruitment Requirements

*Bachelor’s Degree or equivalent experience
*Must have current or previous employment with an insurance restoration company
*Proficiency in Xactimate (Sketch is preferred)
*1 – 2 years sales experience
*Self-starter with excellent customer service skills
*Strong communication & relationship skills (customer and employees)
*Well-developed interpersonal and organizational skills
*Computer literate, experienced with cloud based applications Google Apps for Business

Our company is experiencing tremendous growth and we offer the ideal candidate competitive compensation.

Required education:

  • High school or equivalent

Interested parties should send cover letter, resume & references to jobs@goabbotts.com. Submissions without resume and references will be discarded.

We are searching for full-time, motivated, experienced IICRC certified technicians and project managers to lead an enthusiastic and qualified team. This is a high level customer-facing position requiring professionalism, tact, and an uncompromising drive to exceed client expectations.

Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our Mitigation Technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver’s license and be able to pass a criminal background check and random drug screening.

We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees. **Military Veterans Encouraged to Apply

Responsibilities:

  • Initial job-site inspection
  • Ability to sell our Services and our Company with integrity
  • Ability to fully scope a job
  • Perform applied structural drying per IICRC standards
  • Digitally capture daily psychometric & moisture content readings
  • Follow the job site safety conditions and procedural protocol
  • Be a flexible team player and demonstrate a can-do attitude at all times
  • Perform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfaction
  • Maintain company image and positive attitude
  • Be available 24 hrs / 7 days for on-call (as required)

Required Skills:

  • IICRC WTR Certified (desirable)
  • Great “Customer-First” skills
  • Proven problem solver adept in securing client solutions
  • Skilled in confirming customer-satisfaction prior to concluding service work
  • Excellent verbal / written communication
  • High interest in developing knowledge of current technology and systems
  • Experience in the fire and water damage restoration and mold remediation industry
  • Experience using Xactimate, Outlook, and Client Runner preferred.
  • Experience in the fire and water damage restoration and mold remediation industry: 1 year

Required education:

  • High school or equivalent

To apply please submit a resume and cover letter to jobs@goabbotts.com.

Our Mitigation Technicians must be hardworking, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver’s license and be able to pass a criminal background check and random drug screening.

We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees.

Responsibilities:

  • Water extraction and mitigation
  • Fire and smoke cleaning and restoration
  • Microbial remediation
  • Vandalism, crime scene and biohazard clean up
  • Demolition
  • Structural board-up and site stabilization
  • Carpet cleaning
  • On location cleaning
  • Content handling/storage
  • Equipment set up, monitoring and break down
  • Manage and maintain a clean and organized appearance of vehicle, equipment, material and consumables on job site and warehouse at all times
  • Follow the job site safety conditions and procedural protocol
  • Be a flexible team player and demonstrate a can-do attitude at all times
  • Maintain company image and positive attitude
  • Be available 24 hrs / 7 days for on-call (as required)

Required Skills:

  • Great “Customer-First” skills
  • Skilled in confirming customer-satisfaction prior to concluding service work
  • Excellent verbal / written communication
  • High interest in developing knowledge of current technology and systems
  • Successfully pass a national criminal background check and motor vehicle report background check
  • Successfully pass a pre-employment drug screening

Required education:

  • High school or equivalent

Required language:  Spanish optional

Required licenses or certifications:

  • Reliable transportation
  • Honest and hard working
  • Clean driving record
  • Willing and able to work 24 / 7 / 365

To apply please submit a resume and cover letter to jobs@goabbotts.com.

The Office Manager reports to the Finance Director and is responsible for the general and day-to-day administration of the front office; working with our customers, employees and vendors, including guest reception, answering phones, and managing office equipment. The Office Manager works in concert with other office staff, departments, and the Finance Director.

The mission of the Office Manager is to be the hub of the front office and be an advocate for our customer, employees and vendors in a positive and professional manner, working with other office staff to balance workload between administration, accounting and operations.

What we’re looking for:
Three or more years experience in the property restoration industry, preferred
A minimum of three years’ experience managing an office
At least three years’ experience in general office functions
Excellent verbal and written communication skills
High-level of comfort with technology, internet, computers and software
Front office telephone system familiarity
Positive, energetic, self-starters that thrive in a fast-paced, dynamic environment

What you’ll be doing:
Phones
Primary incoming call responsibility, backed up by two other staff
Entering new customers/jobs to CRM system (ClientRunner)
Visitors
Greeting and welcoming
Directing them appropriately
Notifying staff of guest arrival
Maintain a safe and clean reception area
Enhance organization by accepting ownership for accomplishing new and varied requests; continually exploring opportunities to add value to the position

Administrative
Mechanics Lien management and filing
Daily A/P filing
Office supplies
Determine inventory levels
Anticipate requirements
Placing orders
Stocking upon receipt
Office equipment
Learn, use and maintain telecommunications system per manufacturer instruction
Learn, use and maintain other equipment like copiers and computers
Scheduling preventative maintenance
Troubleshooting failures
Calling for service, repairs
Monitoring operation

Required education:

  • High school or equivalent

To apply send cover letter and resume to jobs@goabbotts.com.