Lead Mitigation Technician

We are searching for full-time, motivated, experienced IICRC certified technicians and project managers to lead an enthusiastic and qualified team. This is a high level customer-facing position requiring professionalism, tact, and an uncompromising drive to exceed client expectations.

Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our Mitigation Technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver’s license and be able to pass a criminal background check and random drug screening.

We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees. **Military Veterans Encouraged to Apply

Responsibilities:

  • Initial job-site inspection
  • Ability to sell our Services and our Company with integrity
  • Ability to fully scope a job
  • Perform applied structural drying per IICRC standards
  • Digitally capture daily psychometric & moisture content readings
  • Follow the job site safety conditions and procedural protocol
  • Be a flexible team player and demonstrate a can-do attitude at all times
  • Perform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfaction
  • Maintain company image and positive attitude
  • Be available 24 hrs / 7 days for on-call (as required)

Required Skills:

  • IICRC WTR Certified (desirable)
  • Great “Customer-First” skills
  • Proven problem solver adept in securing client solutions
  • Skilled in confirming customer-satisfaction prior to concluding service work
  • Excellent verbal / written communication
  • High interest in developing knowledge of current technology and systems
  • Experience in the fire and water damage restoration and mold remediation industry
  • Experience using Xactimate®, Outlook, and Client Runner preferred.
  • Experience in the fire and water damage restoration and mold remediation industry: 1 year

Required education:

  • High school or equivalent

To apply please submit a resume and cover letter to jobs@goabbotts.com.