Terms and Conditions

Effective Date: 10/24/2025
Last Updated: 10/24/2025

Welcome to the Abbotts Cleanup & Restoration website (“Site”). These Terms and Conditions (“Terms”) govern your use of this Site and all related digital services provided by Abbotts Cleanup & Restoration (“Abbotts,” “we,” “us,” or “our”). By accessing or using the Site, our AI chat or phone support tools, or any online scheduling system, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use immediately.

1. Company Information

Abbotts Cleanup & Restoration provides property damage cleanup and restoration services throughout Colorado. Our services include, but are not limited to, water damage mitigation, fire and smoke cleanup, mold remediation, asbestos abatement, biohazard cleanup, and general restoration.

2. Use of the Site and Digital Services

You agree to use the Site and all related digital tools only for lawful purposes and in accordance with these Terms.
You agree not to:

• Use the Site or AI tools in any manner that violates applicable laws or regulations.

• Interfere with or disrupt the functionality, security, or integrity of the Site or AI systems.

• Attempt to gain unauthorized access to any part of our systems or data.

• Impersonate Abbotts personnel or other users.

• Use automated methods to collect information from the Site other than as expressly permitted.

3. AI Tools and Automated Interactions

Abbotts may provide access to automated tools and virtual assistants, including AI-powered chat, phone, and scheduling systems (“AI Services”), designed to help users obtain information, schedule services, or request estimates.

You acknowledge and agree that:

• AI responses are automatically generated and may not always be accurate, current, or complete.

• AI Services are provided for convenience and general informational purposes only and do not constitute professional, technical, or contractual advice.

• Any service estimates, recommendations, or scheduling confirmations provided through AI must be verified by an Abbotts representative before being considered final.

• Conversations with AI Services may be monitored, recorded, and stored for quality assurance, training, and service improvement.

• Users should not share confidential, sensitive, or personal health information with AI Services.

• Abbotts makes no warranties as to the accuracy or reliability of any AI-generated content or communications.

Use of the AI Services signifies your consent to such monitoring and data processing as described in our Privacy Policy.

4. Services and Estimates

All service-related information provided via the Site, AI chat, or phone support is for informational purposes only.
Formal service agreements, work authorizations, or estimates will be provided in writing and are subject to applicable terms, scope, and local regulations.

5. Payments and Billing

Payment terms for services rendered will be defined in your written service agreement or invoice.
Customers authorize Abbotts to receive direct payments from insurance providers when an Assignment of Benefits (AOB) is executed.
All payments must comply with the terms stated in your contract.

6. Intellectual Property

All content, logos, text, graphics, photos, videos, and designs on this Site are owned by or licensed to Abbotts Cleanup & Restoration and protected under U.S. copyright and trademark laws.
You may not reproduce, distribute, or use any materials from this Site without prior written consent.

7. User Content (e.g., Reviews, Testimonials, or Uploaded Information)

By submitting reviews, comments, or materials to Abbotts, you grant us a perpetual, royalty-free license to use and display such content for marketing or informational purposes.
You are solely responsible for the accuracy and legality of any content you submit.

8. Third-Party Links and Integrations

The Site may include links to third-party websites or integrations with third-party AI platforms or scheduling tools.
Abbotts is not responsible for the content, accuracy, or policies of these external sites or services.

9. Disclaimer of Warranties

The Site, AI Services, and all content are provided “as is” and “as available” without any warranties of any kind, whether express or implied.
Abbotts does not warrant that the Site or AI Services will be uninterrupted, error-free, secure, or free of viruses.
Abbotts makes no guarantee regarding the accuracy or reliability of information provided by automated systems, including AI tools or phone assistants.

10. Limitation of Liability

To the fullest extent permitted by law, Abbotts Cleanup & Restoration, its officers, employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

• Your use of the Site or AI Services,

• Reliance on any AI-generated information, or

• Delays, interruptions, or errors in communication.

All use of the Site and AI Services is at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Abbotts Cleanup & Restoration and its affiliates from and against any claims, damages, or expenses arising from your use of the Site, AI Services, or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate access to the Site or AI Services at any time, for any reason, including suspected misuse or violation of these Terms.

13. Changes to These Terms

Abbotts may update these Terms periodically. Changes take effect immediately upon posting on this page. Continued use of the Site or AI Services following changes indicates acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Colorado. Any disputes arising under or related to these Terms shall be resolved in the state or federal courts located in Denver County, Colorado.

15. Contact Information

If you have questions about these Terms, please contact:

Abbotts Cleanup & Restoration

2301 S Jason Street, Denver CO 80223

Email: info@goabbotts.com

Phone: 303-975-4000

Website: https://www.abbottscleanup.com