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The company of choice for property damage restoration
Shaun K
I am compelled to write a review! I can’t thank Brandon, Jose, Braulio and Sergio and team enough! I was having a rough time with another trash restoration company and Abbott showed up for me and my family so quickly and efficiently and I finally slept through the night last night. I was physically ill and getting worse and I can already tell that my throat, cough, head are on the mend now that the area is contained properly. So many thanks! I will update once complete 🏡🙂. If you are asking if you’ve found a company you can trust to act fast, get the job done right and care? The answer is 100% Yes!!!
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Deborah Weingarten
Excellent customer service. When I couldn't even get another contractor to call back or answer, they not only answered, but have handled all the insurance information necessary, and maintained excellent communication and understanding with me. The ownership & staff have been amazing.
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Jennifer Levitt
Abbotts demonstrated exceptional professionalism throughout the entire process of mitigating our basement. Their team was attentive to detail, promptly addressing all concerns and ensuring that every aspect of the cleanup was thoroughly managed. I was particularly impressed with their expertise and the care they took in handling the situation. Without hesitation, I would highly recommend Abbotts to anyone in need of reliable and effective cleanup services.
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Trey Moore
I live in North Carolina and was calling many restoration companies to get estimates for fire damage, smoke damage and restoration. Google routed me to Abbotts Cleanup & Restoration. I called them, and though I live several states away, Abbotts spent a lot of time on the phone with me, advising me and providing specific and general information that helped us start navigating the process of getting our home 'whole' again. We're just getting started but Abbotts took the time to give us very good advice that is helping us already. We are thankful for Abbotts for their guidance, answering many questions and volunteering other very important details. They knew they wouldn't be the company doing our restoration, because they are in Colorado and we are in North Carolina. The great distance between our states didn't didn't matter to the Abbotts representative. He talked me through the process and gave us great advice. We appreciate the valuable advice and guidance we received from Abbotts. They are good people, trying to help others, even if it's a stranger on the phone from another state. A huge thank you to Abbotts. We really, really appreciate your help, advice and guidance, during this stressful time for us. Thank you.
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Jerri Zbylski
All the workmen were friendly, and most professional and knew exactly what they were doing. The lead contractor , Shanyne Adams was particularly helpful, knowledgeable and professional Mike Thompson was most helpful and appraised me promptly about upcoming events. I was unbelievably pleased and gratified!
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Shaunte K
I never have felt compelled to write a review! However, I can’t thank Brandon, Jose, Braulio and Sergio and team enough! I was having a rough time with another trash restoration company and Abbott showed up for me and my family so quickly and efficiently and I finally slept through the night last night. I was physically ill and getting worse and I can already tell that my throat, cough, head are on the mend now that the area is contained properly. So many thanks! I will update once complete 🏡🙂. If you are asking if you’ve found a company you can trust to act fast, get the job done right and care? The answer is 100% Yes!!!
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James Calhoun Jr.
Rudy was friendly as he greeted us and communicated about the damage done and his strategy for addressing the water. Emilio too great care to set up protection for the floors and helped Rudy set up the fans and dehumidifiers. Both Rudy and Emilio worked hard to address the damage created by the water. We appreciated that their focus was to try and dry out the wet areas instead of tearing up the impacted areas of the house.
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Sara B
We have had great service from Abbotts! Especially recently with Silvia, who seems to care about your experience and your contents like they are her own. If you are using Abbotts it’s generally because some catastrophic event has impacted you, so it’s nice to know that there is a company out there that can help you with it so effectively. Thanks Abbotts! Update: Rudy and Alsemo delivered our stored contents. They were on time, and so careful with everything. I have had such a great experience with Abbotts and recommend them to anyone who needs a cleanup and restoration service.
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wpc
My basement was flooded. Rudy was there within one hour of me calling his office. He assessed the damage and then brought all the equipment necessary to dry everything out. While the baseboard and carpet pad had to be thrown out, he was able to salvage the carpet and the drywall. he was very trustworthy, Competent, and very good communicator. I would recommend Abbott to anybody who has an Emergency situation.
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David Reed
Sylvia is very attentive to customer's needs. She went out of her way to ensure our satisfaction. She maintained regular and consistent communication with us and followed through on her commitments in a timely manner. She is great to work with and should be recognized as a valuable asset to her company.
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Christina Gilmore
Saved me twice. Losing your property to water damage is really hard. Losing 2 is crazy. I have rental properties. Abbotts Cleanup was there day 1 for both. Their dry out time was there in hours. Helped save me time and money. Nathen and Michele were patients with my calls, questions, and concerns. One house was a total loss. Took forever due to insurance and other circumstances. The second house was up and running again within a week. Good job.
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Thomas Williams
The experience with Abbotts have been more than expected. The professionalism and dedication to service was beyond words. The site supervisor, Sylvia was great. She knows that the aftermath of a fire is devastating and she showed empathy during this ordeal. Thank you Sylvia and Abbotts.
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Madeleine West
I had water damage in my basement that was minimal but not something I could deal with on my own - the carpet needed to be pulled up, pad removed, and everything cleaned and dried. The team responded quickly, did good work, and worked with me on pricing. Everyone I encountered, from scheduling, to estimates, to the team doing the work, were good communicators, efficient and respectful of myself and property.
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Houmao Liu
The cleaning crew led by Belquis and Yadai have done great jobs. They are very thorough and courteous! Thank you Belquis and Yadai for the job well done. Abbotts project manager Brandon is very responsive to our requests and organize the cleaning with one day turn around time! Thank you Brandon
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Kasey Weirich
Our moving team (Belquis M., Yadai H., and Danny C.) did an excellent job with moving our household goods back into our home after a restoration. The crew was efficient, communicated effectively, and made sure our household goods were well taken care of. I would definitely recommend using them in the future.
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Aaron Crockett
Working with Abbotts this past year has been absolute pleasure. Abbotts has really helped to make a very difficult personal circumstance a little easier. Silva specifically has been very attentive in regards to my personal property loss, excellent at communication. Given the need and opportunity I would work with her and the Abbott’s team again, if needed. Thanks for all your help!
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Scott Brown
I wanted to recognize both Rudy S. and Anselmo B. for their outstanding work on 8/1/24 at 6260 McIntyre St. We had a flood close to midnight, and when they arrived, they were super efficient, displayed amazing customer service, and were very thorough. I could not have been more pleased! Scott Brown Maintenance Director AmiraChoice Senior Living
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Billy Tifft
I used them for restoration work in our basement after we had a leaking pipe. They were very professional and very easy to work with especially since I lived out of state from where they were doing the work. They were quick and communicated very well and they did great work
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Christine Dennison
As a designer, I have used restoration companies on various projects. This was the first time I worked with Abbott's, and I would definitely work with them again. Juan made the process seamless and made sure I understood everything and that the client and I were both happy. Rodrigo, Erik and Dario did excellent work. We are very happy with the results.
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Nathanial Starr
I recently had the pleasure of working with Michele from Abbotts Cleanup and Restoration, and I cannot express enough how positive my experience was. Despite significant delays on my end in getting the job approved, Michele's professionalism and dedication made all the difference. Due to the complexity of my situation, I had to secure approvals from my facilities and grounds committee, the financial committee, and the master board. This process resulted in the project being approved over two months after I received the initial estimate. Throughout this time, Michele remained patient, understanding, and incredibly supportive. Today, I coordinated with Michele to gain access to expired work authorization links and discussed how we’d coordinate the 70% deposit to ensure they had the approval and payment to begin the work. Michele's role in moving this project along was crucial. She adeptly handled the coordination, ensuring that we were on the same page after months of silence due to pending approvals. Michele’s efforts were instrumental in maintaining my repair timeline. Her commitment to customer satisfaction and her ability to navigate my unique situation in a manner that was satisfactory to both parties involved was nothing short of exceptional. Michele deserves a raise and recognition for her outstanding efforts. Her adroit handling of my case is a testament to her professionalism and dedication. I highly recommend Abbotts Cleanup and Restoration, and especially Michele, for any restoration needs. Thank you, Michele, for your incredible support and hard work!
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Soumya Nair
Rudy and Anselmo are taking care of our home situation and both of them are very professional and courteous. Rudy took time to walk us through the process in detail and Anselmo made sure everything is super secured and safe! Would definitely recommend Abbotts!
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Chloe Marty
The Abbots team (Braulio R., Rudy S., Devon B., Jose B., and Anselmo B.) that worked at my home was amazing! They were careful, thoughtful, professional, and great at communicating the steps of the process. I had extensive water damage, which is quite stressful, but the level of service and help that Abbotts provided made the cleanup, dry out, and demo process smooth and alleviated stress. My estimator, Juan R., was also amazing - responsive, communicative, and helpful. I hope I never need Abbotts services again, but if I do I would 100% call Abbotts again.
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Katie Holland
We had a fire at my work that was set around 3pm. By the time the police and fire had left and said we could start cleaning up, it was close to 430. I connected with the cleaning crew around 5, and they were on location by 6. Jake, Matt, Rodrigo & Missael were professional, knowledgeable, polite, and fast! They got to the after photos below by about 730 when I went back by the business! If I could have given 10 stars, I would have, and if I ever have need of these services again, they will be my first and only call!!!
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cynthia hoberg
Broken water pipe gushed torrents of water from a 5th floor apartment all the way down to the building's basement. I'd give all the folks 10 stars if I could...Rudy, Andres, Alberto, Jesus, & all the others in & out of my apartment whose names I don't remember, as well as coordinator -scheduler Michelle. Everyone has been invariably kind & professional, very understanding & reassuring. They've been here 3 times over 6 days & are always very prompt. I thought my bathroom walls felt dry but they showed me all the walls were still wet. They put up a plastic "door" with a zipper, & several dehumidifiers, hot air blowers, including one under my bedroom carpet, & some machine with flexible hose that drains from bedrm carpet into my bathtub. I don't know how to attach picture of them to my review but I highly recommend Abbott's!!
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Matheau Sloan
What an effortless experience! Thanks to Jake's prompt action, Abbotts were quick to arrive and mitigate the leaking dishwasher, preserving the integrity of most of my hardwood floors. Their adept handling of all insurance matters transformed what could have been a stressful ordeal into a seamless process. If only my insurance agent had matched their efficiency!
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Kal Murib
Had a flood May 11 2023 called Abbott restoration they showed with a team up in about 30 minutes. They were professional in their response handling the flood. Dealing with Jen to close my account was really caring and professional in handling my account. I strongly recommend Jen Pickard for following up and handling my account. She was prompt responsible helpful and dedicated to taking care of her customers. Thank you Jen Kal murib
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